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Unit 6, Saltash Business Park, Cornwall. PL12 6LX

e: t: 01752 845375

Terms & Conditions

Conditions Of Sale
In these Conditions of Sale, the "Seller" is JWS Industrial and Welding Supplies of Unit 6, Saltash Business Park, Moorlands Trading Estate, Forge Lane, Saltash, Cornwall, PL12 6LX.

the "Buyer" is the person, company or body placing an order with the Seller via the web site either directly or indirectly with intent to purchase goods and/or services described on the web site.

No variation in these terms will be permissible unless signed by a Director of the Seller.

How to order

You can order products displayed on this website

(1) by telephoning us on 01752 845375 or 07768265656

(2) by faxing us on 01752 841671

(3) on-line via our secure server.

If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. If you wish you can print this out so that you have a hard copy of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order.


Our prices are shown on our web site. We try to make sure that the prices on our website are accurate but we will need to validate the price before we process your order. If we are unable to supply a particular item which you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any money that you have paid. All quotations given by the Seller (unless otherwise agreed in writing) are subject to withdrawal and alteration without notice and do not constitute an offer to supply goods. Goods supplied against order via the web site will be charged at the price and the date of despatch. Prices, unless shown in the checkout area of the web site, do not include the Cost of delivery and value-added tax which must be paid by the Buyer, unless stated otherwise.


You can pay by Visa, MasterCard, Maestro AMEX or Solo credit card or Delta debit card, by. To ensure that shopping on-line is secure, your credit/debit details will be encrypted and transmitted over a Secure Socket Layer (SSL) to minimise the possibility of someone being able to read your details as they are sent to us over the Internet. The prices displayed on are web site are in British Pounds Sterling and any orders received will be debited in British Pounds Sterling.

Complaints Procedure

In the unlikely event that you have a particular complaint then please click the contact us link to the left and use our on-line response form. Please use the comments box to indicate any details of your complaint.

At JWS Industrial and Welding Supplies we welcome any feedback so please use the form to inform us of any services you feel we need to improve. We acknowledge all complaints within 5 working days and will provide you with a likely timescale for resolving the dispute. The Buyer will be kept informed of the progress of any disputes. All complaints will be dealt with in the strictest of confidence. At JWS Industrial and Welding Supplies we believe in providing a complaints procedure which is effective and fair at all times.

Title of the goods

Property of the goods shall not pass to the Buyer unless payment of the purchase price has been made in full, and until such time; (a) the Buyers must on request permit the Sellers or their agents to enter the Buyers premises to repossess the said goods and (b) the Buyers hold the said goods on the fiduciary basis only on behalf of the Sellers and (c) the Sellers will permit the Buyers to sell the said goods, but if the goods are sold the Buyers shall be under a fiduciary duty to account to the Sellers for the proceeds of the sale. If the Buyer shall become insolvent or fail to make due payment in the time and manner specified by the Seller, then the Seller shall have the right to suspend or cancel deliveries and payment for all goods materials and services already supplied by the seller shall be come due immediately. (a) An individual or firm shall be deemed to have become insolvent on the committing of any act of Bankruptcy or on having execution levied on his or its goods or on a Petition in Bankruptcy being presented against him or any partner in the firm. (b) A Limited Liability Company shall be deemed to have become insolvent on the appointment of a Receiver or Manager on behalf of a Creditor, on having execution levied against its goods or on the passing of a resolution (other than for the purpose of amalgamation or reconstruction) for the winding up or on happening of any event which would entitle the Court to appoint a Receiver or Manager to make a Winding up Order. No conditions or warranty is given or implied as to the life or wear of the goods whether they will be suitable for any particular purpose or use. The Buyers attention is drawn to the Caution Notice on the Sellers products as follows: Welding may produce fumes and gasses hazardous to health. Avoid breathing these fumes and gasses. Use adequate ventilation. See W.H.A. Publication No.236. The Sellers goods should only be used in the manner and for the purpose for which they were intended.

Privacy Statement

The Seller is committed to protecting your privacy. Information that we collect about the Buyer will be used lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. The Seller collect information about the Buyer for 2 reasons: firstly, to process the Buyers order and second, to provide the Buyer with the best possible service. The Seller will not e-mail the Buyer in the future unless you have given us your consent.

The Seller will give the Buyer the chance to refuse any marketing email from the Seller or from another trader in the future. The type of information we will collect about The Buyer includes:

your name


phone number

email address

credit/debit card details

The Seller will never collect sensitive information about the Buyer without the Buyers explicit consent. The information the Seller holds will be accurate and up to date. The Buyer can check the information that the Seller holds about the Buyer by emailing us. If Buyer finds any inaccuracies the Seller will delete or correct them promptly.

The personal information which the Seller holds will be held securely in accordance with the Sellers internal security policy and the law and the Which? Web Trader Code.

If the Seller intends to transfer your information outside the EEA (European Economic Area) the Seller will always obtain the Buyers consent first. The Seller may use technology to track the patterns of behaviour of visitors to the site. This can include using temporary cookies which would be stored on the Buyers browser. The Buyer can usually modify his/her browser to prevent this happening. The information collected in this way can be used to identify the Buyers preferences when returning to the site.

If the Buyer has any questions/comments about privacy, please contact JWS Industrial and Welding Supplies

These Conditions and any contract made subject there to shall be subject to and constructed in accordance with the English Law.

VAT Reg. No: 992 043 414

In opening an account with our company, you confirm by your signature that you have read, understood and agree to the Conditions of Sale above, and that they should apply to the contract(s) between us.